Anna Campbell - Shipping your Order
 

Shipping your anna campbell order

 

Anna Campbell charges in Australian Dollars (AUD) and all prices quoted on this website do not include shipping or any applicable international customs charges.

We are thrilled to be able to offer free shipping to our Australian brides on all accessories orders! International orders will incur a flat rate shipping charge of AUD$50.00. 

Your accessories will be shipped within 7 business days from your order date. Accessories can be shipped within 48 hours of order if specially approved by our Online Stylist. Once your order has been shipped you will be sent a shipment confirmation email with your tracking details.

Please be aware that orders are not shipped over weekends or public holidays in the State of Victoria, Australia.

WITHIN AUSTRALIA

All items ordered within Australia are sent via Express Post with our trusted provider DHL and should be in your loving arms within 2 business days. Please remember that this is an estimation only and may not take into consideration weekends, public holidays and unforeseen transit delays. Delivery to regional Australia via Australia Post may take longer. If your Anna Campbell order doesn’t arrive within 5 business days of shipment, please email orders@annacampbell.com.au to let us know.

INTERNATIONAL

If you are an international bride, we will ship your order using express international postage with DHL, meaning your sparkling accessories should arrive within 14-21 days. If your parcel has not arrived within 28 business days of dispatch, please email orders@annacampbell.com.au to let us know. 

Please note that we have recently had difficulties shipping orders to Russia and China. If you are placing an order from either of these two countries, please contact our Online Stylist for further information prior to placing your order via our Online Boutique.

CUSTOMS, TAXES AND IMPORT CHARGES

We play by the rules. Every time we ship items overseas, we are required by law to declare the full amount of the invoice and the entire contents of the parcel on the customs declaration form and the accompanying invoice.

If your country requires import tax to be paid our shipping provider, DHL, or your country’s customs office will contact you to advise you of the required payment. Your order may be held at customs until this import tax is paid.

Anna Campbell is not responsible for the payment of customs tax, and Anna Campbell cannot accept returns due to high import taxes being charged. If you are concerned about what customs taxes and duties may be payable on your order, we strongly recommend contacting your local customs office for further information prior to placing your order. We are not able to provide any advice as to what import tax may be applicable in your country.

POSTAGE DELAYS

All delivery times are provided as estimates only. Anna Campbell is not responsible for any delays caused or incurred by delivery services or international customs clearance processes.